Effective Date: July 11, 2024

Plant City Golf Carts (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or otherwise interact with our services.

Please read this Privacy Policy carefully. By accessing our website or providing information to us, you agree to the practices described below.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

We may collect personal information that you voluntarily provide, such as:

Contact Information: Name, phone number, email address, mailing address, billing address, and shipping address.

Payment Information: Payment details processed securely through third-party payment processors (e.g., Stripe, Square). We do not store full credit card numbers on our servers.

Identification Information: Driver’s license or ID for financing applications, trade-ins, or test drive purposes.

Transaction History: Purchase history, order details, and service records.

Communications: Information you provide through messages, forms, emails, or during calls with our representatives.

Voluntary Submissions: Any additional information you share during inquiries, surveys, or customer feedback.

B. Non-Personal Information

We may automatically collect certain non-identifiable information such as:

IP address and geolocation data

Browser type, device type, and operating system

Website activity and usage data (through cookies, analytics tools, and log files)

Referring website, search terms, or advertisements

Interaction data such as time spent on pages and navigation behavior

2. How We Use Your Information

We use your data to provide, personalize, and improve our services, including:

Processing orders, transactions, and product deliveries (e.g., ActivEV golf carts)

Responding to inquiries, support requests, and warranty claims

Communicating updates regarding your orders, services, or promotional offers

Facilitating financing or credit applications (where applicable)

Enhancing website functionality, customer experience, and marketing effectiveness

Detecting and preventing fraud, unauthorized access, or other illegal activities

Complying with applicable legal, regulatory, or contractual obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share it with trusted partners when necessary to operate our business effectively.

A. Service Providers

Your information may be shared with third-party vendors who assist us in operating our business, including:

Payment processors (e.g., Stripe, Square)

Shipping and logistics companies

Customer relationship management (CRM) platforms

Marketing and advertising networks

Financing partners (only with your consent)

B. Legal Obligations

We may disclose your data if required by law, subpoena, or governmental request, or to protect our rights, safety, or property.

C. Business Transfers

If Plant City Golf Carts undergoes a merger, acquisition, reorganization, or asset sale, your information may be transferred to the new entity as part of that transaction.

4. Your Privacy Rights

Your rights depend on your jurisdiction:

A. California Residents (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect and how it’s used

Request deletion of your personal information

Request disclosure of third-party data sharing (if applicable)

Opt-out of the sale of personal information (we do not sell data)

Exercise these rights without discrimination

To exercise these rights, contact us:
📧 [email protected]
📞 (813) 522-3711

B. EU/EEA Residents (GDPR)

If you reside in the European Union or European Economic Area, you have the right to:

Access, rectify, or erase your personal data

Restrict or object to processing

Request data portability

Withdraw consent at any time

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, including:

Legal and tax compliance

Warranty and service records

Customer support and business continuity

Once data is no longer required, we securely delete or anonymize it.

6. Security of Your Information

We implement appropriate administrative, technical, and physical measures to safeguard your data.
While no online system is 100% secure, we strive to use commercially acceptable means to protect your information from unauthorized access, disclosure, or alteration.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to improve your browsing experience.

Types of Cookies:

Essential Cookies: Enable website functionality (e.g., checkout, account login).

Analytics Cookies: Measure and analyze usage (e.g., via Google Analytics).

Advertising Cookies: Used for marketing and retargeting campaigns.

You may disable cookies via your browser settings, though this may limit site functionality.

8. Third-Party Links

Our website may link to third-party services (e.g., financing partners, manufacturers). We are not responsible for their privacy policies. We encourage you to review each third-party’s own privacy statement before providing personal information.

9. Children’s Privacy

We do not knowingly collect data from individuals under 13 years old. If such data is discovered, it will be promptly deleted. Parents or guardians who believe their child has submitted information should contact us immediately.

10. Your Choices

You have control over your personal data:

Marketing Emails: Click “unsubscribe” in our promotional emails to opt out.

Cookies: Adjust preferences in your browser.

Data Requests: Contact us to access, update, or delete your data.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with an updated Effective Date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, contact us at:

Plant City Golf Carts
📍 2610 US-92, Plant City, FL 33566
📧 [email protected]
📞 (813) 522-3711